Passengers are at the heart of everything the bus industry does. Transport Focus reminds the industry of its responsibilities to ensure that their operations reflect that fact and provide an evidential basis for them to work from.
Coinciding with the publication of their highly influential annual Bus Passenger Survey Transport User Director David Sidebottom returns with Chief Executive Anthony Smith to give us another up-to-date insight into the state of the bus industry from the passenger's perspective.
TfL Headquarters, Palestra, 197 Blackfriars Road, London SE1 8NJ, 18.30hrs.
Palestra is located opposite Southwark Underground Station and on bus routes 45, 63, 381, 388 and RV1.